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Home Return & Refund Policy

Return & Refund Policy

Return & Refund Policy

At Saumya Silver, we strive for 100% customer satisfaction. If you are not happy with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

  • You can return a product within [X] days of delivery.
  • The item must be unused, in original packaging, and with all tags intact.
  • Custom or personalized orders are non-returnable.

2. Return Process

  1. Contact us at [support@saumyasilver.com] with your order details.
  2. We will provide a return authorization and shipping instructions.
  3. Once we receive and inspect the item, we will initiate the refund or exchange.

3. Refund Policy

  • Refunds will be processed within [X] days after product inspection.
  • Shipping charges are non-refundable.
  • If you receive a damaged or incorrect item, we will offer a full refund or replacement.

4. Non-Returnable Items

  • Personalized or custom-made jewelry.
  • Items damaged due to mishandling after delivery.