Return & Refund Policy

At Saumya Silver, we strive for 100% customer satisfaction. If you are not happy with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

• You can return a product within [X] days of delivery.
• The item must be unused, in original packaging, and with all tags intact.
• Custom or personalized orders are non-returnable.

2. Return Process

1. Contact us at [support@saumyasilver.com] with your order details.
2. We will provide a return authorization and shipping instructions.
3. Once we receive and inspect the item, we will initiate the refund or exchange.

3. Refund Policy

• Refunds will be processed within [X] days after product inspection.
• Shipping charges are non-refundable.
• If you receive a damaged or incorrect item, we will offer a full refund or replacement.

4. Non-Returnable Items

• Personalized or custom-made jewelry.
• Items damaged due to mishandling after delivery.